Returns & Exchanges

At Ramsons Perfumes, we strive to ensure your fragrance experience is exceptional, offering a 7-day return policy for products that arrive damaged or incorrect. Due to the personal nature of our beauty products, we can only accept returns on items that are unopened and in their original packaging.

Return Process

• 1.
  Initiate Request

  Contact our customer support team within 7 days of delivery via email or phone, providing your order number and clear photos of the item.

• 2.
  Quality Verification

  Our quality assurance team will review your request to ensure the product is unused and meets our eligibility criteria for damaged or wrong shipments.

• 3.
  Secure Packaging

  Once approved, carefully pack the perfume in its original box and outer packaging to prevent any leakage or breakage during the return transit.

• 4.
  Refund Processing

  After we receive and inspect the returned item, your refund will be processed to the original payment method within 5-7 business days.